Time to Lead [video]
Time to Lead was a digital event to deep dive into the psychology of leadership through the COVID-19 pandemic and how we can apply key performance psychology principles and insights to lead ourselves and others.
We would like to acknowledge the incredible efforts and bravery of our health care workers and people on the frontline of essential services that are putting their own lives at risk in the COVID-19 environment. Thank you.
This event was a way we felt we could make a meaningful contribution to the current situation. Please share if you think others might also find it useful.
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Notes [w video time stamp]:
[3:25] The three underpinning psychological drivers of what's happening right now.
[6:50] The phases of psychological response and how that should dictate your actions in the short and mid term.
[12:00] Habituation - what it is and what we need to be aware of.
[13:38] Emphasising Human Resources.
[17:02] The principle of Domains Conflict - why this is critical to understanding your own and others' situations and particularly the challenges being faced by those putting their lives at risk while serving our communities.
[19:02] Domains Conflict vs Values Conflict - an important distinction
[19:47] Domains Profiling activity - Domains Profiler
[22:15] The role of non-judgment.
[24:51] Presubmitted question from Anthony Seibold, Head Coach, Brisbane Broncos NRL: “How do we keep connecting & continue to build cohesion with our staff and players in isolation - What strategies / activities can we use to keep players engaged?”
[26:50] Purpose and Connection
[27:10] Don’t ease up!
[28:42] Presubmitted question from Shaun McCambridge, Founder and CEO of Stellar Recruitment: “How do you best create a culture of trust during difficult times?”
[29:00] The Trust Equation (reference) & authenticity
[32:00] True satisfaction definition
[33:00] Delegate
[34:15] Increasing Gratitude and Acknowledgement
[37:25] Presubmitted question from Angus Cadden, General Manager Human Resources, Rio Tinto: “We are finding a lot of people are struggling with distinction of work week and weekend due to the physical barrier / nature of isolation on how we are working. [How can we better manage] the split of work and home life?”
[40:30] The concept of robing/de-robing
[44:39] Building capacity for the long haul
[48:00] Cup vs Jug - leadership capacity analogy
[49:22] High Performance Model - Vision, Values, Behaviours, Engagement, Trust, Psychological Safety + Accountability
[51:30] How you and your team might come to view this as your "Grand Final" and relish the challenge.
[53:30] Live questions
Live question from Pete K: “Hi Jonah, in this context (model), how are you defining the difference between trust and psych safety? is it individual (trust) vs team-based interpersonal risk taking?”
Live question from Diesel: “We all have staff that are introverted and from our discussions with them over the last few weeks they are enjoying working from home. When we return to work in a ‘new normal’ manner do we need to have a plan to integrate them back?”
Links & Resources:
Personal Thriving Assessment - for assessing Domains Conflict for yourself and others.
